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Make this Christmas truly special with Tot n Tales’ personalized collection of joyful and creative festive treasures.
Products
Tot n tales
Mission
At Tot n Tales, our aim is to create timeless keepsakes that celebrate childhood’s most precious moments. Through personalized designs and thoughtful craftsmanship, we bring joy to little ones and lasting memories to families.
Everyone loved the birthday returns! Thanks for all the ideas, it was a super hit!
Thank you for your prompt service through it all!
I received the Omved baby compress as a gift and it's a game changer!
It's soo helpful and easy to use on my newborn!
I received the swim bags few days ago, they look amazing!
My daughter has opened it already
The personalised wagon and everything inside it was all lovely and so useful!
Thank you
Thank you Tot n Tales for making this beautiful personalised birth frame for my daughter!
Looks so perfect and it's a memory to cherish forever!
The activity wreaths I ordered are looking really nice!
Thank a lot for your swift service!
I loved the newborn basket you'll curated for my niece!
My sister found everything so useful, and the personalisation element was superb!
Frequently Asked Questions
What types of products does Tot n Tales offer?
Tot n Tales offers a wide range of customised and non-customised products for newborn babies and children including Clothing,Bath Essentials, Decor, Dinnerware, Educational Toys and Learning tools, Personalised Stationery, Travel accessories, along with Gifting options for both children and adults.
Where does Tot n Tales ship its products?
We currently ship to UAE, Kuwait, Qatar and Saudi Arabia. Our warehouse is based in Dubai, UAE.
How can I contact Tot n Tales?
You can reach us via email at info@totntales.com or by phone and WhatsApp at +971 50 6460785.
How long does shipping take?
Orders within UAE typically arrive between 2-15 business days depending on the product. The expected delivery timeline is mentioned on every product page on our website. If you would like to expedite your order or receive any product from our website by a specific date, please get in touch with us and we will try our best to accommodate your request. Shipping to Kuwait, Qatar, and Saudi Arabia may take longer, any time between 5-21 business days.
How can I track my order?
Once your order has been shipped by us, you will receive an email with the tracking information. You can use this information to track your order through our courier's website.
What should I do if I haven't received my order?
If your order has not arrived within the expected timeframe, please contact us via email at info@totntales.com or through WhatsApp at +971 50 6460785, and we will be happy to assist you with the same.
How can I cancel my order?
If you wish to cancel your order, please inform us within 24 hours of placing your order as after this we will be unable to cancel or process a refund, especially for any customised orders.
What is your return policy?
We have a 3-day return policy for non-customised products. This means you have 3 days after receiving your item to request a return. Please ensure the item is in its original condition and packaging.
How do I request a return?
To initiate a return, please contact us at info@totntales.com with your order details and reason for return. Our customer service team will guide you through the process.
Can I exchange an item?
Yes, exchange is possible for non-customised products within the 3-day return window. Contact us at info@totntales.com or +971 50 6460785 to arrange an exchange.
